LIFETIME WARRANTY on 1/4" BUMPERS
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For information about our warranty and returns policies, click on the quick links below:
Bumpers | Other Products | Powder Coating | Return Merchandise | Product Disclaimer
Durango 4x4 bumpers, constructed entirely of ¼" steel, are warranted against bending or breaking under normal use during the time the original owner possesses the vehicle on which the bumper is installed and used. Warranty excludes accidents and fire and does not cover costs for incidental or progressive damage to the vehicle, or for shipping, handling, and coating.
Durango 4x4 warrants its products to be free from defects in material and workmanship for a period of six months from date of shipment. Warranty does not cover the cost for removal, installation, and return shipment. Items returned for warranty must be pre-approved and customer must call to obtain and RGA (Returned Goods Authorization) number prior to shipping.
Powder coating is warranted for a period of six months from date of invoice against peeling or blistering that is the result of the coating or metal preparation process.
Items purchased are eligible for a 30 day satisfaction guarantee, beginning the date the order is shipped. We do not except installed, modified, used items, or items that have been removed from original packaging. Items must be in unopen original packaging, having not been installed or used, and at which point will be eligible for either full store credit or a
refund less a 20% restocking fee. Shipping charges will not be credited or refunded. Customers wishing to return items must call for an RGA number and instructions for this process. Item(s) will be returned at customers expense. Upon receipt of product in the condition specified with specified RGA number (not installed, used, modified, and in original packaging) the customer will be contacted within 3 business days. We promote smooth transactions and customer satisfaction, we promise to personally handle each customers satisfaction guarantee.
Product warranty will be limited to repair or replacement of products at the discretion of Durango 4x4. Liability will not extend beyond product replacement cost. Normal wear and tear is not covered by warranty. Products that have been altered or modified can not be returned. Items returned for any reason other than those stated herein will be refused. Durango 4x4 does not pay for shipping of returned merchandise.
Durango 4x4 never tries to be the low price leader. Our aim is to provide the finest quality products in the industry, bumpers so strong we guarantee them for life and accessories that complement your style of outdoor recreation. And finally, we want to be easy to deal with. So if there is anything we can do for you, or if there is anything you want us to know please call toll free at 888-259-8676 or drop us a line. We are interested in your opinions.